Accessible public transport in Durban, and sadly in South Africa, is in its infancy. It is nowhere near the widely accessible transport systems in Europe or the UK. Durban has a metro train system as well as a bus service, but our services are not nearly as accessible, reliable or as safe as those is the above mentioned countries.
But all is not bleak!
Accessible Transport in Durban
There are accessible transport options in Durban. Disabled visitors can get around and explore Durban in a number of ways. Here are a few options:
The Dial-A-Ride bus is reasonably priced. They charge a fare of R2 per kilometer, depending on the distance travelled. The buses operate on weekdays from 05:30 to 19:30 and on weekends from 06:00 to 19:00. For convenience, commuters can make telephonic bookings on a first-come-first served basis. Regular commuters can make a repeat booking on a month to-month basis for up to six months.
This service requires you to pre-register as a commuter for their kerb-to-kerb service. Download and submit the application form, after which reservations can be made via the call centre (from within SA) on: 031 701 13 26
If you are planning to visit Durban for a couple of days, it will be a good idea to register before you arrive to ensure that there is no delay in accessing this service. The links for more information are:
Public Transport for the Disabled in Durban website – http://www.uia2014durban.org/durban/getting_around/transport_for_the_disabled.htm
Remember to complete and submit your Application for Commuter Service before you arrive in Durban!
There are several car rental services available but most of their vehicles are chauffeur driven. Here are a few links to consider if you are thinking of renting a car with chauffeur driven services:
Avis Car Rental – One of the only car rental services we could find that offer disabled drivers the option of renting a vehicle to drive themselves around! They also offer a range of additional accessories to transfer in- and out of the vehicle, as well as scooters and other handy products.
Bidvest Car Rental – Door2Door Transfers or Bidvest Chauffeur Drive offers a Wheelchair Passenger service. Disabled persons travel in specially adapted Toyota Quantum’s, capable of transporting two wheelchairs with three passengers and fitted with hydraulic side-lifts to assist.
ProMobility SA – They offer wheelchair accessible transport in the greater Durban area and they also do standard transfers to and from King Shaka Airport. They can be contacted by calling 083 775 0611.